Warranty and After Sales Service

Window & Door Warranties

JELD-WEN Products are designed to create lasting value for your home and offer some of the most comprehensive warranties in the industry. Your satisfaction is important to us and as such we provide several options for obtaining after sales service and warranty work. Once you have evaluated your warranty service needs, please choose from the following options below:

To obtain after sales service you may return to the point of purchase and ask the retailer to open a warranty claim on your behalf. Find your authorized JELD-WEN dealer HERE

To download a copy of your warranty, or to register your new JELD-WEN purchase online, please visit Warranty Downloads & Registration

To contact your locally-trained JELD-WEN service and warranty department, visit Local After Sales Service Contacts

To contact our National Customer Care Group to open a warranty, service or parts claim, please complete our Online Warranty, Parts or Service Request Form


  1. Warranty Downloads & Registration
  2. Local After Sales Service Contacts
  3. Online Warranty, Parts or Service Request Form


Warranty Information

Download print-ready PDF


After Sales Service

Your locally-trained JELD-WEN technicians are specially trained to service the products specific to your area. In order to process your request, we require your complete address, phone number, description of the product and the problem in need of resolution.

Before requesting a service call, please make sure that request is not a result of inadequate installation. Following the reception of the service call, our service technicians will contact you to make an appointment to service the product.

For all product collections in Alberta & BC:
   Phone – 1-888-945-5627   Fax – 1-877-787-2894
      Alberta – abservice@jeld-wen.com
      BC – bcservice@jeld-wen.com

For all product collections in Manitoba & Saskatchewan:
   Phone – 1-888-945-5627   Fax – 1-877-787-2894
      Manitoba – wpgservice@jeld-wen.com
      Saskatchewan – skservice@jeld-wen.com

For Willmar Collection products in Ontario:
   Phone – 1-888-945-5627   Fax – 1-877-787-2894
      Ontario - wpgservice@jeld-wen.com

For United and Versa Collection products in Ontario :
   Phone – 1-844-355-5760   Fax – 1-844-237-3107
      Ontario - jwwarrantyca@jeld-wen.com

For DF Collection product in Ontario, Quebec & Atlantic Canada:
   Phone – 1-800-463-1930   Fax – 1-888-998-1599
      Atlantic – DFAtlantic-S@jeldwen.com
      Quebec – DFQuebec-S@jeldwen.com
      Ontario – DFOntario-S@jeldwen.com

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